DMX Troubleshooting

Most DMX problems aren’t consistent enough to be easy. They’re intermittent, conditional, and inconvenient: flicker that happens only sometimes, dropouts that move around, devices that disappear and reappear, issues that show up during live use but never in a quick test.

We specialize in the problems that don’t respond to random resets and “try a different cable.” We troubleshoot with a disciplined process: isolate variables, test assumptions, trace causes, fix the root issue, and verify stability.

What we do

• Rapid triage to identify the most likely failure points

• Structured diagnosis of flicker, dropouts, latency, and unstable device behavior

• Root-cause fixes (not stacks of temporary workarounds)

• System stabilization and verification under real-world conditions

• Clear explanations and next steps your team can actually use

When to call us

• You’ve “fixed it” more than once and it keeps coming back

• The issue only happens in show conditions

• Multiple vendors are involved and no one owns the outcome

• You need a calm, decisive path forward—fast

Remote troubleshooting and tech support available. On-site worldwide.
Request a troubleshooting call